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URL :  Lemon-Aid for Consumers
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Author : California Department of Consumer Affairs
Detail : 2019 | PDF | 5.1 Mb | 28 pages

eBook License: Public Access from https://www.dca.ca.gov/

A new vehicle should mean you don't have to worry about breakdowns, mechanical problems, or safety. What if it's giving you a headache with repeated visits to the dealer for service?

California's Lemon Law protects buyers and lessees from serious warranty defects that the dealer or manufacturer can't repair. In some cases, you may be entitled to a replacement or refund for your vehicle.

This booklet answers questions about the Lemon Law and provides information about the arbitration process, record-keeping suggestions, and sources of advice and assistance as it pertains to the California state-certified arbitration process and is not intended as legal advice. (From Author)

eBook Contents


Introduction - California Lemon Law: An Overview - Song-Beverly Consumer Warranty Act - Lemon Law Presumption - Legal Definition of a New Vehicle - California State-Certified Arbitration Process - Free Process - Eligibility Requirements for Arbitration - How to File for Arbitration - No Attorney Needed – Timelines - Possible Decisions - What to Expect from a Repurchase/Replacement Decision - Settlement or Mediation - Tips for Arbitration - Additional Resources and Contact Information
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